Franchise Support Team –
Cart-Away Supply®

One of the greatest assets of the Cart-Away Supply® franchise system is the team that has been assembled to support franchisees. These individuals are seasoned professionals who know this business from the ground up. They have strengths that are built upon training, field experience and real-world business smarts. Each have cut their teeth in the trailer-based concrete industry and have moved the Cart-Away® brand from a virtual unknown to the top of the industry in 7 short years. There is a knowledge base in retailing, construction, marketing and manufacturing. There is “behind the counter” experience in serving concrete, landscaping and building material customers. The team has worked for years with rental operators to maximize the benefits of adding a ready-mix profit center.
 
Not only do franchisees benefit from the management team they also have the knowledge base of other operators. Cart-Away Supply management has spent years interviewing and cataloging the best practices from many of the most successful trailer-based operators. From this pool of knowledge and experience we have created an exclusive Operations Manual. The manual is based on the best practices gleaned from these sources and assists franchisees in understanding how to make a Cart-Away Supply location work.
 
It is impossible to introduce you to all of the Cart-Away Concrete customers, but we can give you some details on the Cart-Away Supply management team.
 

Scott Crist , Franchise Specialist

Scott Crist is the most experienced trailer-based ready-mix expert in the business! We have nicknamed him the “Sultan of Cement”. He started his career in trailer-based concrete at the age of 20 by operating an old Sunrise plant and tub trailers. And over the next 18-years Scotty operated everything from antiquated wet auger systems to the modern dry-loading mixing trailer plants.

He is knowledgeable about every type of concrete plant used to load trailers. Scotty’s background includes years behind the counter at a Landscape Center as manager. He has hooked up concrete trailers, cleaned up and repaired everything that could possibly have broken on a concrete system. When you have an operational question, Scotty can understand it from your prospective and help you get going fast.

Of course Scotty is also a sales person. For the past 7-years has had the responsibility to see that all preparations are complete for Cart-Away Concrete System customer’s start-ups. Scotty has stood before city councils on behalf of our customers to lobby and win approval for installations. He has met with engineers to design special footing plans. And he has answered countless questions from contractors that are doing the site work for installations. Scotty is part of the extra value you receive when working with Cart-Away Supply.

Monte Pardee, Franchise Specialist

The Cart-Away Supply support team includes Monte Pardee, who brings 16-years of concrete experience to the Cart-Away Supply concept, including 6-years in concrete precast, 4-years in short-pour operations and 5-years in construction management. He has operated the parts department for two trailer-based companies for 5-years. He has been an active member of the installation group and knows the parts to concrete systems inside and out. For the past few years he has focused on the operations at Cart-Away Concrete Systems. He is a specialist in information technology and software applications.

His experience in construction management gives Cart-Away Supply operators a field specialist for the many tasks needed to get the location up and running.

Monte has the actual field experience working with concrete customers, repairing concrete equipment and teaching others the concrete business. His knowledge and meticulous manner will assist in building a business that speaks to the quality brand and trusted operations that are the hallmark of the Cart-Away Supply franchise.

Bruce Christensen, Franchise Specialist

Bruce Christensen has wide ranging experience to benefit the franchise system. His marketing expertise includes magazine publishing, product development and branding, concrete precasting and land development.

He managed a building material company for over 5-years and oversaw the bulk landscape supply, masonry, precast and ready-mix divisions of the company. He handled the negotiations for special pricing with a host of vendors to the benefit of the material yard. He has served as the sales & marketing manager for U-cart of America for 3-years and has been with Cart-Away Concrete Systems as General Manager for the past six.

Bruce will assist franchisees in understanding the opportunities available in the Cart-Away Supply business.

Ryan Zollinger, Franchise Support

Ryan was recruited to the Cart-Away Supply team because of his experience in retail merchandising. At Cart-Away Concrete Systems, Inc he is the director of the parts department. Ryan has personally assembled each Cart-Away model before coming to the parts department. He provides technical support and oversees maintenance part deliveries to the Cart-Away® customer list of over 350.

Ryan has worked in retail merchandising and customer service with farm support supplies for over 11-years. His experiences in management have included purchasing, creating displays and doing store merchandising. He has worked a counter, served retail customers and paid the bills. Ryan also has had a stint in the home construction industry and has spent hours remodeling his own home, so he knows what Cart-Away Supply customers are looking for.

Tom Vail, Franchise Specialist

In addition to his support of the Cart-Away Supply franchise system, Tom Vail is the president and owner of Cart-Away Concrete Systems, Inc. He is a graduate, in Engineering from the Air Force Academy and has been involved in all aspects of metal fabrication for 33-years. If it needs to be bent, rolled, shaped and welded he knows how to get it done. He has been instrumental in the design and fabrication of the modern dry-batch loader and concrete mixing trailer. His management and leadership has created an environment that allows Cart-Away Supply to operate in the franchise business model.

Tom purchased the Cart-Away® product line 14-years ago and it has grown to become the #1 supplier of concrete trailers in the world. He is 100% committed to your success!

Marion Vail, Franchise Administration

Marion has a background in administration and accounting. She has run her own business since 1994 and has been involved with Cart-Away Concrete Systems, Inc. since it was purchased in 1993. She joined the Cart-Away® team full-time in 2004. Marion and her team of administrative staff will be taking care of all the details often overlooked in running a business.